# Criar Ticket

## Introdução <a href="#introducao" id="introducao"></a>

Basta acessar o painel clicando [AQUI](https://synapstore.com/dashboard/tickets)

No canto superior direito clique em "Abrir ticket"

<figure><img src="/files/02VvsVlb5vP0Kn3XiiBi" alt=""><figcaption></figcaption></figure>

No "Assunto" coloque o assunto resumido do ticket

Na "Mensagem" descreva toda à sua duvida, anexando o máximo de informações possíveis (imagens, links)

Na Relevância coloque realmente a sua necessidade

Para finalizar clique em "Abrir ticket

<figure><img src="/files/I9H3qLo7Oy73LCuEcaB7" alt=""><figcaption></figcaption></figure>

Para acessar as informações e respostas do seu ticket basta clicar no botão "ver ticket" indicado abaixo

<figure><img src="/files/0JPCTMebArWaM4eDdSKd" alt=""><figcaption></figcaption></figure>

Aqui você terá todas as informações sobre seu ticket, podendo ver as respostas e anexar mais mensagens

<figure><img src="/files/OCmPG338H6B7B9MLQNj7" alt=""><figcaption></figcaption></figure>


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